Organizations today face a level of complexity that traditional management approaches struggle to handle. AI, distributed work, platform ecosystems, autonomous teams, and rapidly shifting markets have created environments where prediction becomes harder and adaptation becomes essential.

Software architects understand complexity better than most. They routinely design systems that must remain viable despite uncertainty, scale, and constant change.

But what if the same principles could be applied to organizations themselves?

In this session, Jurgen Appelo explores one of the most influential yet underappreciated models for managing complexity. Developed from cybernetics rather than management fashion, it offers a practical framework for balancing autonomy and alignment, local decision-making and global coordination, innovation and operational stability.

Participants will learn how modern organizations can evolve continuously instead of periodically reorganizing, and how architects can contribute to creating adaptive socio-technical systems that thrive in complexity rather than fight it.

Because in a complex world, the challenge is not designing for control. It is designing for viability.